Support and Services
Thanks to the App, the users can now consult the data about planned and real-time routes; acquire tickets; save stations, trains, and lines in the favorites; activate notifications in specific days and times, and receive news and promotions.
Mia-Platform and Trenord introduced a feature of geo-localization in the App to allow real-time communication between users and the platform. Whenever a user enters a train station, this feature enables Trenord to instantly send to the user notification on the level of crowding inside the station. The App also communicates the level of crowding of trains, calculated through sensors that Trenord has on its facilities. Moreover, we recently integrated a joined service with ATM, through which users can use the Trenord’s App to access Milan’s metropolitan trains.